SMS

We, at EFU Life, continuously strive to find ways to provide improved and more efficient services to our esteemed clients. An important way of providing better services is to offer prompt access of vital policy information. Keeping this in mind, we have free of cost “SMS Services” which enable us to;

• Acknowledge your application for a new policy
• Update you upon issuance of your policy
• Remind you about your policy renewal before its arrival
• Send you a confirmation upon receipt of premium payment
• Send you intimation at the time of policy maturity
• Keep you informed about any amendment in your correspondence details
• Send greetings on your Birthday

Not only are we updating our valued patrons regarding their policies using our SMS Services; our SMS Services also allow you to get connected with us on the go. All you have to do is type “EFU LIFE” on your mobile phone and send to 9898. You can also message us directly on the following short codes.

• PRD for Products
• UPR for Unit Prices
• PIF for Policy Information

You can access your policy details anytime from anywhere directly by typing the short codes given below followed by your policy number.

• STA Policy Number – for Policy Status
• DAT Policy Number – for Policy Due date
• PRM Policy Number – for Policy Premium

If you have not utilized this service yet, we would highly recommend you to take advantage of this service right now. All you have to do to avail our SMS Services is to provide us your mobile number. Further, to avoid missing out on this useful free service, we would request you to ensure that you keep us updated in case of any changes in your contact information.

For clarification or assistance, please call at our Client Services Call Centre on 021-111-EFU-111(111-338-111) or send us an email at csd@efulife.com

** Charges of Rs.2+tax apply for all short code messages